1. Candidates: nothing to pay, nothing to refund
OceanHire is free for candidates and seafarers. We never ask you to pay for registration, applications, CV review, interviews, placement or a job offer (see Fair recruitment (MLC 2006)).
If you ever paid OceanHire for any of these, by mistake or because someone asked you to, we will refund the full amount after checking the payment. Write to contact@oceanhire.co with proof of payment.
2. Someone asked you to pay in our name?
That is not OceanHire. Do not pay. Send us the message, phone number or account details used, at contact@oceanhire.co or WhatsApp +212 6 32 29 60 71, so we can warn other candidates and report it.
3. Training, medicals and documents
STCW courses, medical examinations, passports and seafarer’s books are paid directly to the training centre, clinic or authority, never to OceanHire. Their own cancellation and refund rules apply. We never require you to buy them from a particular provider.
4. Employers
- Booking a call and discussing your needs is free.
- Our fees for recruitment services are set out in writing (quote or service agreement) before any work starts. There are no hidden fees.
- Refunds, credits or replacement terms are those written in your agreement. If your agreement says nothing, contact us and we will deal with your request fairly and in writing within 30 days.
- We do not take card payments on this website.
5. Contact
contact@oceanhire.co (candidates) · employers@oceanhire.co (employers) · +212 6 32 29 60 71