Working at sea should start with a fair recruitment. This charter sets out what every candidate can expect from OceanHire, and what we ask in return. It follows the principles of the ILO Maritime Labour Convention, 2006 (MLC), which Morocco has ratified, and of the Moroccan Labour Code.
1. OceanHire is free for candidates
We never ask candidates for money – not to register, not to submit a CV, not for an interview, not to be presented to an employer and not to be placed in a job. This applies directly and indirectly: no “processing fee”, no deposit, no deduction from your future wages. This is in line with Regulation 1.4 of the MLC and with Article 480 of the Moroccan Labour Code, which forbids private recruitment agencies from charging jobseekers any fees.
The only costs you may have to carry yourself are those the MLC allows: your passport, your national seafarer’s medical certificate and your seaman’s book – and these are paid to the official authority or approved doctor, never to OceanHire. Visa costs are paid by the shipowner.
2. No hidden conditions
We do not sell training courses, medical examinations, visas or flights, and we will never make your application depend on buying a service from us or from a particular provider. When an employer requires a certificate such as STCW, we tell you which certificates are accepted so that you can choose an approved training centre yourself.
3. Honest information
- We publish only vacancies from employers we have identified.
- Before you accept an offer, you receive the essential information: position, employer, ship or location, contract length and wage or wage range.
- Your employment agreement is signed with the employer. Read it carefully before signing – you have the right to ask questions and to receive a copy. We will never ask you to sign a blank or incomplete document.
4. Your documents stay yours
We never keep your original passport, seaman’s book or certificates. We only store the copies you upload, privately and securely, and only share them with an employer for a recruitment you have agreed to. See our privacy policy.
5. Equal treatment
We do not discriminate on grounds of race, colour, sex, disability, marital status, family responsibilities, religion, political opinion, trade union membership, national extraction or social origin. Requirements such as minimum age, medical fitness, certificates or visa eligibility are applied only when they are required by law, by the flag state or by the nature of the job.
6. Your commitments
- Give true information and genuine documents. Forged documents lead to the immediate closure of your account and can be reported to the authorities.
- Keep your profile and availability up to date.
- Answer employers and tell us if you are no longer available.
- Respect interview appointments and the employer’s recruitment process.
7. Protect yourself from scams
OceanHire only contacts you from addresses ending in @oceanhire.co or from our official number +212 6 32 29 60 71. Anyone who asks you for money in our name is a fraudster. Read how to spot cruise job scams and report any attempt to contact@oceanhire.co.
8. Complaints
If you are unhappy with our service, or if someone – including an employer – asked you for money or treated you unfairly, write to contact@oceanhire.co with the subject “Complaint”. We acknowledge every complaint within 5 working days and give a written answer within 30 days. A complaint never has a negative effect on your profile. You can also contact the International Transport Workers’ Federation (jobscam@itf.org.uk) or the labour authorities.