Our client, a boat excursion operator based in Agadir, is recruiting three Cabin Crew members to look after guests throughout their boat experience and make sure they receive a professional, welcoming service. We are looking for reliable, customer-oriented candidates who are comfortable working at sea and have a genuine hospitality mindset.
Main responsibilities
- Welcome guests on board and assist them during boarding and when leaving the boat.
- Provide excellent customer service throughout the excursion.
- Communicate with guests and answer their questions about the trip, the boat, activities and schedule.
- Assist with fishing activities, swimming stops and other activities on board.
- Help prepare and serve lunch, drinks and refreshments.
- Assist with setting up and clearing tables.
- Keep the boat clean, tidy and welcoming throughout the trip.
- Support the Chef when necessary with food service and general organisation.
- Ensure guests are comfortable and well looked after throughout the excursion.
- Follow all safety instructions and company procedures.
- Help with basic boat-related tasks and understand the basic operation and organisation of the boat.
- Work closely with the Captain, Chef and other crew members.
- Handle guest requests and concerns professionally and politely.
- Maintain a positive and welcoming atmosphere on board.
Requirements
- Previous experience in hospitality, tourism, customer service, restaurants, hotels or similar positions is preferred.
- Good spoken English and French are essential; German is a plus.
- Strong communication and interpersonal skills.
- Excellent customer-service and hospitality skills.
- Friendly, professional and presentable.
- Comfortable working on a boat and at sea.
- Able to work as part of a team and remain calm in a busy environment.
- Flexible regarding working hours and excursion schedules.
- Reliable, punctual and responsible.
- Comfortable assisting with physical tasks and working in an outdoor, marine environment.
- Basic knowledge of boat operations and maritime safety is an advantage.
Benefits
- Declared employment with CNSS registration.
- Social security coverage.
- Retirement contributions.
- Sickness and medical coverage.
- Family and children-related benefits, in accordance with the applicable social security provisions.
- A stable and professional working environment within the tourism and hospitality sector.
Good to know
This is work on a boat rather than in a standard restaurant or hotel. You must be comfortable at sea, able to adapt to changing conditions and willing to take part in the general organisation and upkeep of the boat when required. Guests are mainly international visitors, so communication, professionalism, friendliness and attention to detail are very important.
Applications for this job are reviewed by OceanHire before being sent to the employer.